Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you request a free estimate, schedule a service, contact us, or submit a form on our website. This may include:

• Your name
• Phone number
• Email address
• Service address and ZIP code
• Photos or descriptions of the area to be cleaned
• The type of service requested and any special instructions
• Your preferred contact method

We may also collect technical information such as your IP address, browser type, device information, and pages visited through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Provide accurate, written estimates for residential and commercial exterior cleaning services
• Schedule and perform services such as house washing, roof cleaning, concrete cleaning, deck and fence cleaning, gutter cleaning, rust removal, and commercial power washing
• Communicate with you about your request, appointment, or service
• Send appointment reminders and follow-up messages
• Provide customer support and respond to questions or concerns
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our business

3. Communications

When you request information or schedule service, we may contact you by phone, email, or SMS text message. Message frequency varies based on the services you request and any ongoing work we are performing for you.

Message and data rates may apply depending on your mobile carrier and plan. You may reply STOP at any time to opt out of SMS messages, or reply HELP for assistance. Opting out of SMS messages will not prevent us from contacting you by phone or email about your service.

4. Sharing of Information

Huron Power Wash does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only with trusted service providers who help us operate our business, such as:

• Scheduling and dispatch software providers
• Payment processors
• Email, SMS, and communications platforms
• Website hosting and analytics providers

These providers are contractually required to use your information only for the services they provide to us and to maintain appropriate security measures.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. We may use analytics services to understand how visitors use our site so we can improve content and functionality.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Access to customer data is limited to authorized personnel and trusted service providers who need it to perform their jobs.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or business retention requirements
• Opt out of SMS marketing or reminder messages by replying STOP
• Object to or restrict certain processing of your information

To exercise any of these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: